Contact information

Last updated: 01.08.2025

1. Contact Details

Company name: Theyia Cosmetics
Mailing address:
Theyia Cosmetics
1618 Châtel-St-Denis
Fribourg, Switzerland

Email address: hello@theyia.com
Contact form: You can also contact us via our online form.

2. Customer Service

Our customer service is available to answer all your questions:
Days: Monday to Friday (excluding public holidays)
Hours: 9:00 AM to 4:00 PM (Switzerland time – CET)

3. Questions and Complaints

For any complaint, claim, or specific request, please contact us directly at the following address: hello@theyia.com, or via our contact form.

We are committed to responding within a maximum of 5 business days.

We are committed to respecting your rights as a consumer and providing you with all necessary information in a clear, transparent, and accessible manner.